Ecology Action
  • 01-Feb-2018 to 28-Feb-2018 (PST)
  • WaterLink
  • Oakland, CA, USA
  • Part Time

Summary of job:

Ecology Action is seeking eight bilingual (Spanish or Chinese desired) team members to join our residential water conservation efforts. Two different schedule options are available:

    A) 25 hours per week positions

  • Anticipated Schedule: Tuesday Friday 3-7:30pm and Saturday 10am-6pm (March-August 2018)

    B) 11.5 hours per week positions (March-May); moving to 25 hours per week (June-August 2018)

  • Anticipated Schedule: 11.5 hours per week: Friday 3-7:30pm and Saturday 10am-6pm (March-May 2018)
  • Anticipated Schedule: 25 hours per week: Tuesday-Friday, 3-7:30pm and Saturday 10am-6pm (June-August 2018)

All positions are subject to continued program funding and are currently scheduled to run from March through August 2018.

Residential Outreach Specialists will be responsible for conducting door-to-door outreach and for installing water-saving equipment for the WaterLink residential outreach program in the San Francisco Bay Area (certain neighborhoods in Oakland, San Leandro, Hayward, Daly City, East Palo Alto, and San Francisco), funded by the California Department of Water Resources.

Major Job Duties

  • Knock on doors in designated neighborhoods to find residents interested in receiving free water/energy upgrades.
  • Install water-saving equipment in kitchens and bathrooms.
  • Assist Team Leader with additional tasks related to promotion, scheduling, and inventory as requested.

Specific responsibilities

  • In teams of two, find residents willing to participate in the program by knocking on doors, talking to residents about the program, and dropping off informational flyers.
  • Once invited into a home, check baseline flow of sinks and shower heads. Install low-flow faucet aerators and shower heads for qualifying fixtures.
  • Collect data during the home visit on a mobile device.
  • Assess eligibility for single-family and multi-family customers to be a recipient of high-efficiency clothes washers. Provide referrals to Installation Manager.
  • Inform residents about ways to save water and energy in their homes, and refer them to other rebates and direct installation programs for which they may be eligible.
  • Answer messages forwarded from customer information hotline and schedule missed appointments with single-family residents as requested.
  • Follow safety protocols and high standards of professionalism.
  • Table at events and community locations on occasion.
  • Assist team leader with inventory count and pick up equipment from storage when requested.
  • Contact multi-family property managers to promote the program, schedule timing of direct installation work, and check baseline flow of existing equipment when requested by Field Team Leader.

Required Qualifications, Skills & Experience

  • Bilingual language skills
  • Availability to work early evenings and all-day Saturday, as the project must connect with residents when they are home
  • Handy with plumbing tools and/or desire to learn (we will offer training as part of our team onboarding program)
  • Ability to learn and use apps on a mobile device
  • Comfort with Microsoft Office programs, email, and scheduling tools
  • Excellent oral communication and problem-solving skills
  • Highly detail oriented with a critical degree of accuracy regarding data entry 
  • Results-oriented

Desired Qualifications

  • Ability to speak Spanish or Chinese
  • Familiarity with neighborhood, community service groups, and leaders in the service area
  • Basic understanding of, or interest in, learning about water efficiency and/or energy efficiency measures and technologies for homes
  • Experience working in sales
  • Experience working with environmental public education
  • Experience working with community organizing
  • Comfort with database programs such as Salesforce
  • Valid California Class C Driver's license, a reliable personal vehicle available to haul equipment and meet potential participants at their home and/or contractors at their place of business (mileage reimbursement provided), and current automobile insurance

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will walk outdoors through neighborhoods for a significant portion of the work day, five days a week. The employee will regularly be required to sit, stand, walk up to 1/2 mile per day, walk up and down stairs, talk and hear, and use a tablet computer. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment: Generally, the work environment is in under-resourced residential neighborhoods and homes.

Compensation: Ecology Action offers a competitive hourly rate ranging from $17.00 $18.69 per hour (depending on experience), plus the potential for individual and team financial performance incentives.  This position is not eligible for benefits, except as required by law (including paid time off that is accrued based on hours worked).  Driving an insured personal vehicle on company business is required, and mileage reimbursement is provided at the Federal rate.

More About Us

Ecology Action is an award-winning non-profit consultancy that provides innovative solutions to the energy, water, and transportation challenges of cities, governments, and utilities across California. We have four decades of experience helping people make simple yet profound changes that have big environmental impact.  We believe that when individuals and businesses make simple changes in their behavior they drive large scale changes that benefit people and the planet.  This translates into reduced carbon emissions, stronger businesses, healthier communities and a sustainable future for all.  Together, we help people, businesses and communities act now.

Ecology Action believes that each employee makes a significant contribution to our success and should not be limited by the assigned responsibilities. This position description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Ecology Action is an Equal Opportunity Employer committed to diversity in its workforce. Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.

Ecology Action does not offer a company paid relocation program.


Ecology Action
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