Ecology Action
  • 01-Mar-2018 to 30-Mar-2018 (PST)
  • WaterLink
  • Oakland, CA, USA
  • Part Time

Ecology Action is seeking an Outreach Specialists II to join our residential water conservation efforts. Preference given to bilingual candidates (Spanish, Chinese, Vietnamese or other commonly spoken language desired).  This position is a 32 hours per week, include benefits, and are based in the San Francisco Bay Area. The position is scheduled to run through September 2018, subject to continued program funding.

Outreach Specialists II will be responsible for supporting implementation of the WaterLink residential outreach program in certain neighborhoods in Oakland, San Leandro, Hayward, Daly City, East Palo Alto, and San Francisco. WaterLink is funded by the California Department of Water Resources. In addition to serving as members of the outreach team, Outreach Specialists II promote the program to apartment managers as well as provide support to the Team Leader with administrative tasks and team coordination


  • Contact apartment managers to promote the program and schedule timing of direct installation work and to test water-flow.
  • In teams of two, find residents willing to participate in the program by knocking on doors and talking to residents about the program. Once invited into a home, install low-flow sink aerators in kitchens and bathrooms, install shower heads, and check faucets and toilets for leaks.
  • Assess eligibility for single-family and multi-family customers to be a recipient of high efficiency washers.
  • Maintain a supply of faucet aerators, showerheads and flyers in your car.

When the Team Leader is not available, the Outreach Specialist II will:

  • Communicate the schedule and location of field team direct installation work to team members.
  • Supply outreach team with the equipment and information necessary to begin and end each shift.
  • Ensure that team members follow safety protocols and maintain a high standard of professionalism and efficiency.
  • Support and communicate with team members in the field to maintain team cohesion.
  • Respond professionally to conflicts and complaints from outreach staff and property owners/renters and help find acceptable solutions.
  • Provide daily progress report to Team Leader and Field Team Manager.

Required skills and experience

  • Availability to work early evenings and all-day Saturday, as the project must connect with residents when they are home
  • Ability to work collaboratively with field team to fulfill daily requirements with minimal supervision
  • Comfortable using/learning to use household tools
  • Ability to use a tablet computer and Microsoft Office programs, email, and scheduling tools
  • Excellent oral and written communication skills
  • Highly organized and detail oriented
  • Valid California Class C Driver's license, a reliable personal vehicle available to haul equipment and meet potential participants at their home (mileage reimbursement provided), and current automobile insurance

Desired Qualifications

  • Bilingual Chinese or Spanish language speaking skills
  • One or more years supervising employees or volunteers, including work planning and scheduling
  • At least one year of experience working in sales, environmental public education and/or community organizing
  • Familiarity with neighborhoods, community service groups and leaders in Oakland, San Leandro, Hayward, San Francisco, and/or East Palo Alto areas
  • Understanding of water efficiency and/or energy efficiency measures and technologies for homes
  • Bachelors' degree (or working toward a degree) in the area of Environmental Studies, Physical Sciences, Social Marketing, Business, Education, Communications, or related field
  • Experience and comfort working with customer database programs such as Salesforce

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will walk outdoors through neighborhoods for a significant portion of the work day, five days a week. The employee will regularly be required to sit, stand, walk up to 1/2 mile per day, walk up and down stairs, talk and hear, and use a tablet computer. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment: Generally, the work environment is in under-resourced residential neighborhoods and homes. Occasional work will be performed in an office setting.

Compensation: Ecology Action offers a competitive hourly rate, ranging from $19.69 - $21.69 per hour (depending on experience), plus the potential for individual and team financial performance incentives. We also offer a generous benefit package that includes medical, dental, vision and flexible spending benefits and group life insurance. Driving an insured personal vehicle on company business is required, and mileage reimbursements is provided at the Federal rate.

More About Us
Ecology Action is an award-winning non-profit consultancy that provides innovative solutions to the energy, water, and transportation challenges of cities, governments, and utilities across California. We have four decades of experience helping people make simple yet profound changes that have big environmental impact. We believe that when individuals and businesses make simple changes in their behavior they drive large scale changes that benefit people and the planet. This translates into reduced carbon emissions, stronger businesses, healthier communities and a sustainable future for all. Together, we help people, businesses and communities act now.

Ecology Action believes that each employee makes a significant contribution to our success and should not be limited by the assigned responsibilities. This position description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Ecology Action is an Equal Opportunity Employer committed to diversity in its workforce. Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.

Ecology Action does not offer a company paid relocation program.

Ecology Action
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